“Hi,
I received the butterfly ring back in the post earlier this week and just wanted to say thank you so much for your exceptional customer service, I really appreciate the trouble you went to make sure the ring was just right.
Thank you once again!
Kind regards,
Edwina”
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“Bonjour!
I was in your shop last month with my sister. I returned a half hour later with her boyfriend to purchase a pink ring (which she exchanged – wrong shape!)
As a small business owner I know how hard it can be to run your dream. The store was just incredible. I have told my friends here in the states about it!
Please keep believing in yourself and your vision. I have seen nothing like this, so you are doing the right thing! Especially in a world filled with so many copy-cats.
Stay true,
Heath”
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“Hi,
The ring actually came this afternoon my time! I was so surprised. It is absolutely lovely, and I’m so happy that I have got it! I really didn’t expect it to come this soon!
I just wanted to take the opportunity to say thank you for all of your help and advice! In fact the ring does fit on the original finger I wanted it to go on so just goes to show what you said about that lady going up a size was right!
I think your customer service is some of the best I have ever received, with prompt replies to emails and answering all of my questions!
I can now look at my ring and be reminded of my 21st Birthday and will always remember that it was sourced from Les Nereides Australia.
So thanks again, I hope you all have a lovely weekend!
Kate”
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“I came into the store and had a wonderful time a few weekends ago and probably should have written to thank you both sooner for looking after me.
I have worn all my new acquisitions with the sense of occasion they deserve and always get compliments for all my Les Nereides pieces. Today I went to a Christmas dinner with some old friends, wearing my earrings and ring from the Jardins Extraordinaire collection and every where I went they were the first thing that got noticed… makes me very excited to tell everyone that this wonderful brand now has a home in Sydney!
Maria :-)”