For delivery within Australia
- Regular Post: $10
- Express Post: $20
- Orders over $99 – Free delivery
For delivery outside Australia
- Registered Post International
- NZ – $25
- China and Rest of Asia – $28
- Pacific Islands – $28
- USA and Canada – $29
- Europe – $34
- Other destinations – $35
- Orders over A$350 – Registered Post International: free delivery
All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: [email protected]
REFUND AND RETURNS
Your satisfaction is our priority.
If your item is faulty upon receipt or is not as described, we will exchange the item or refund your credit card.
All returns are subject to our receipt of the item within 7 days of purchase. Items must be returned in their original packaging and in an unused condition.
Items that cannot be exchanged: earrings for pierced ears (for hygiene purpose) and gift card.
Our return and exchange policies do not apply to discounted and sale items.
To return an item, please email us at [email protected] and include the following information:
- Your Order number if known (appears on the top of the confirmation email)
- Your name and address
- A description of the item you are returning
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
Items will need to be sent to:
Les Nereides Paris
420 Oxford street Paddington 2021 NSW