Shipping Policy

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Shipping is free for all orders over $199. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full 500 grams. Postage fees are not refundable, this includes parcels that are marked Return to Sender, or with incorrect address supplied. Any item item that needs to be resent due to non collection will need to pay $10 for postage.

A signature is required on delivery for all Les Nereides orders. If you are not home when your parcel is delivered, a postal pick up card will be left for you. You will need to take it in to the post office stated on the card and provide identification to collect your parcel.