Product Care and Warranty

Care Instructions for Les Néréides and N2 Jewellery

Every piece of Les Nereides and N2 jewellery is handmade and unique. Here are a few tips to help you take better care of your jewellery.

  • Please do not wear your jewellery when sleeping
  • Please do not wear your jewellery when exercising
  • Please avoid contact with water.
  • Please avoid contact between jewellery and chemical substances such as perfume, hairspray, soap and detergents etc.
  • After wearing your jewellery, we suggest wiping the jewellery clean with a soft cloth before storing.
  • When not wearing you jewellery, please store products in soft pouches or boxes to avoid oxidization, breakage and scratches.

Your satisfaction is our priority. If your item is faulty upon receipt or is not as described, we will exchange the item or refund your credit card. All returns are subject to our receipt of the item within 7 days of purchase. Items must be returned in their original packaging and in an unused condition. Items that cannot be exchanged: earrings for pierced ears (for hygiene purpose) and gift card. Our return, and exchange policies do not apply to discounted and sale items. Any item item that needs to be sent rather than collected from store will need to pay $10 for postage within Australia or $35 internationally. Les Nereides and N2 offer 12 months warranty from date of purchase on every product bought in Australia and New Zealand.